Canaston Oaks Luxury Bed & Breakfast Pembrokeshire

Website Policy Policy Notice

The policy: This privacy policy notice is served by Canaston Oaks under the website; www.canastonoaks.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, Canaston Oaks, Canaston Bridge, Narberth, Pembrokeshire, SA67 8DE.
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles [Article 5(1) and Article 5(2) ];

  1. (a) Lawfulness, fairness and transparency,
  2. (b) Purpose limitation,
  3. (c) Data minimisation,
  4. (d) Accuracy,
  5. (e) Storage limitation,
  6. (f) Integrity and confidence,
  7. (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

ICO Data Protection Register: We are exempt from registration in the ICO Data Protection Register because we only use personal data for administrative, accounting and marketing purposes.

  • Lawful basis: Consent
    Where our purpose for processing is: To provide you with information, offers, and services you have requested, or to send you marketing communications you have opted in to receive.
    Which is necessary because: We cannot use your personal data for these purposes unless you have given us your clear and explicit permission to do so.
    We process your information in the following ways: Collecting your name, email address, and preferences when you subscribe to our newsletter or marketing list. To send you promotional emails, offers, or updates that you have agreed to receive. Using cookies or similar technologies to remember your preferences, if you have consented to them.
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information: We do not share your information with third parties.
  • Lawful basis: Contract
    Where our purpose for processing is: To perform our contract with you or to take steps at your request before entering into a contract.
    Which is necessary because: We need to process your personal data to provide the services you have requested, to fulfil our contractual obligations, and to ensure we can manage our relationship with you effectively.
    We process your information in the following ways: Collecting your contact details and payment information to set up and manage your account or booking. Processing and delivering the accommodation service you have booked. Communicating with you about your booking, or account, including confirmations and updates. Managing billing, invoicing, and payments. Providing customer service and support related to your booking/contract.
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information: We do not share your information with third parties.
  • Lawful basis: Legitimate interests
    Where our purpose for processing is: To pursue our legitimate business interests in a way that does not override your rights and freedoms.
    Which is necessary because: We have a legitimate interest in running and improving our business, providing our services efficiently, maintaining security, and communicating relevant information to you, provided these activities do not unfairly impact your privacy.
    We process your information in the following ways: Using your contact details to send service-related communications and updates that are not marketing in nature. Monitoring website usage to improve functionality, performance, and user experience. Preventing fraud, ensuring network and information security, and protecting our legal rights. Maintaining business records and managing general business operations. Using limited profiling or analytics to understand customer needs and improve our services, while respecting your rights and choices.
    Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

  • Google Analytics -
  • Mailchimp -

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

Clickable sponsored or affiliate links may be displayed as a website URL like this; https://bit.ly/3s40zN9 or Fillable HR forms PDF or as a titled text link like this: Carmarthen Marketing.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

Our EMS provider is; [name of provider here]. We hold the following information about you within our EMS system;

  • Email address
  • I.P address
  • Subscription time & date
  • First name, Surname

Further information & third party guidance

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